SCMAP Perspective #255

Published in Port Calls, November 22, 2010

ELECTION

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By Ed Sanchez
SCMAP Executive Director

Election

The election of SCMAP’s 2011 directors and committee chairpersons was held during the GMM last Thursday, November 18, 2010. Elected directors and officers were:

President and Director	Dennis Llovido	Nestle Phils.
Vice President and Director	Cora Curay	XVC Logistics
Secretary and Director	November Canieso-Yeo	Globe Telecom
Treasurer and Director	Lito Nepomuceno	Integrated Commissary
Auditor and Director	Rene Casas	JG Summit
PRO and Director	Arnel Gamboa	Benby Enterprises
Director	Lloyd Dizon	Koldstor Centre
Director	German Martizano	Unilever
Director	Al Lagera	PLDT
Director	Danny Cabrera	Zuellig Pharma

Elected committee chairpersons were:

Remie Co	FastCargo Logistics
Dina Pilapil	IDS Logistics
Gabby Patag	TNT Express
Yhel Reyes	GAC Logistics
Olive Ramos	DHL Supply Chain
Max Yap	Oriental & Motolite
Abbe Daza	Omni Logistics
Marilyn Lauron	Getz Bros.
Jet Chua	Messe & Handel

The above results are unofficial, subject to a review by the Secretariat which acted as the comelec.

Customer Service

Today we quote again from “Logistics, Rules of Thumb, Facts & Definitions”, a handy desktop reference for logistics and supply chain professionals, compiled from various sources by Dick Morreale and Bob Elliott. Today we have selected from another of the twelve chapters of logistics and supply chain information, that on Customer Service. Again I would like to mention that the version I have is the 5^th edition and dates back to 2002, but many of the entries remain valid.

Loyal Customers Source: Unknown

A loyal customer is six times more profitable than a satisfied customer. The satisfied customer will still listen to offers from competitors where the loyal customer will stick to the one supplier and spread the word to others.

Customer Service Complaints Source: C. S. Benchmarking Study – ICSA

A recent study showed a breakdown of what type of complaints are received by the various customer service organizations.

%                   Type of Complaint

26.3                      Product quality

19.3                      Shipping errors

13.9                      Order-entry mistakes

12.2                      Early/late deliveries

5.1                      Packaging errors

21.9                      Other

How Do You Measure Customer Service? Source: Davis & Co. Database Newsletter

The Davis and Company Database measures the service elements that are most important to customers. They are:

• Inquiry Responsiveness
• Complaints Handled
• Error Rates
• Freight Claims
• Order Cycle Time – Total
• Percent Shipped Complete (fill rates)
• Shipped On Time
• Shipments per Order
• Stated Lead Time

World Class Logistic Benchmarks Source: Herbert W. Davis, Davis & Co. Database

• Error rates of less than one per 1,000 orders shipped
• Logistics costs ow well under 5% of sales
• Finished goods inventory turnover of 20 or more times per year
• Total order cycle time of 5 working days
• Transportation cost of one percent of sales revenue or less (if your products are sold at over $5.00 per pound)

Entry Error Levels Submitted by: Dick Morreale

An efficient data entry person will make one error out of every 300 entries. Data input through reading a bar code will incur one error out of every 1 million entries

Cost of Mis-filing Quoted from: Executive Communication Briefings

Many people spend 20-30% of their time looking for information that has been mis-filed. Estimates of the cost of a single mis-filing range from $61 to $73, according to management experts.

Year End Activities 2010

SCMAP will wind up the year with the following activities

• Christmas Fellowship. SCMAP takes a break from work pressures to celebrate Christmas on December 3, 2010. The theme is Go Green.

• Transportation Management Seminar. SCMAP will push through with its Transportation Management Seminar. This will be in the first half of December. It will utilize the skills of SCMAP present and past presidents Dennis Llovido, Ike Castillo and Cora Curay as facilitators. Details will be released asap.

Hanging Issues

The issues that we said last time would be left hanging as the year ends, will likely stay hanging. I have only removed the terrorist threats. Not that there are no more, but that the terror threats have lessened. The rest are:

• Trucking rates. This pertains to INHTA’s proposal to raise rates on December 1 by +2.3% due to the increase in minimum wage.. SCMAP has yet to respond.
• SLEX toll fees. This pertains to a +250% increase in SLEX toll fees granted by the TRB and confirmed by the Supreme Court. This has not been implemented..
• Imposition of 12% VAT on toll fees, also not yet implemented.
• Increase in cargo handling fees announced by PCASO

Address inquiries and comments to Ed Sanchez at tel. 671-8670, fax 671-4793, cell 0918-914-1689, or email scmap.org@gmail.com.  Those interested in SCMAP training and other activities are requested to send their e-mail addresses. Visit SCMAP’s website at:www.scmap.org

November 18, 2010

SCMAP Perspective #254

Published in Port Calls, November 8, 2010

YEAR END ACTIVITIES

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Email lizaalmonte@yahoo.com.ph

By Ed Sanchez
SCMAP Executive Director

Year End Activities 2010

SCMAP will wind up the year with the following activities

• November GMM and Election. This is scheduled for November 18, 2010. The most important part of this general membership meeting is the election of 2011 officials. To be elected are ten directors and nine committee chairpersons. The ten directors will elect among themselves the five officers of SCMAP, namely the president, vice president, secretary, treasurer, auditor and public relations officer.

The committees whose chairpersons will be elected are sea transport, land & air transport, warehousing, inbound logistics, special projects, academe activities, membership, finance, and ways & means.

Eligible to be voted as directors are the official reps of the member companies. Each company is allowed to vote one set of 19 officials

• Christmas Fellowship. SCMAP takes a break from work pressures to celebrate Christmas on December 3, 2010.

• Logistics Outsourcing Seminar. SCMAP is announcing that this seminar will not push through on November 12, 2010 as a consequence of low registration due to late announcement. The seminar will be scheduled next year

• Transportation Management Seminar. Instead of the above, SCMAP will push through with its Transportation Management Seminar. This will be in the first half of December. It will utilize the skills of SCMAP present and past presidents Dennis Llovido, Ike Castillo and Cora Curay as facilitators.

• DLSU-SCMAP Module 3. This module is also being re-scheduled due to low registration.

Hanging Issues

As the year 2010 ends with mixed levels of optimism and pessimism, certain issues remain. These are mostly cost issues plus the recent rise of terrorism to the forefront.

• Trucking Rates. SCMAP has received a letter from PLSA passing on a letter they received from INHTA proposing a +2.3% rate increase due to the increase in minimum wage last July 1. SCMAP has yet to respond.
• SLEX toll fees. This pertains to a +250% increase in SLEX toll fees granted by the TRB.
• Imposition of 12% VAT on toll fees
• Increase in cargo handling fees. PCASO also recently announced its intention to increase cargo handling fees
• Terror Threats.

The two inter-linked issues of SLEX toll fee increase and VAT imposition on all toll fees have been mentioned in connection with the government’s revenue shortfall.

From the pronouncements of the government, the two impositions are expected to raise more than P1 billion a year. Thus the reason for the impositions appears to be the large budget deficit. Shortfalls arising from the inefficiency of the government’s revenue collection systems are becoming the reason that industry has to suffer increased cost. Depletion of the government coffers thru questionable spending by the previous administration is causing a need for new sources of government revenue.

Users of the road infrastructure already pay a road user’s tax. The expressway tolls are seen by some legislators to already be a form of tax for the use of the tollways. To impose a VAT on the toll fee itself would be multiple taxation.

In the case of the SLEX toll fee, the government must find other sources to compensate the investors in the infrastructure, instead of asking the public and cargo owners to pay.

Address inquiries and comments to Ed Sanchez at tel. 671-8670, fax 671-4793, cell 0918-914-1689, or email scmap.org@gmail.com.  Those interested in SCMAP training and other activities are requested to send their e-mail addresses. Visit SCMAP’s website at:www.scmap.org

November 6, 2010

SCMAP Perspective #253

Published in Port Calls, October 27, 2010

TRIBUTE, NEWSBITS

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Email lizaalmonte@yahoo.com.ph

By Ed Sanchez
SCMAP Executive Director

Tribute to Gerry Ong

Last week, on October 20, our friend and colleague Herman (Gerry) Ong passed away after a long bout with leukemia. He is survived by his wife Teresita and lone child Techie, plus three grandchildren via a niece. Gerry was 67 years old.

Gerry served as a director of DMAP/SCMAP for twelve years from 1998 to 2009. He also served in the position of Auditor and also Treasurer. In addition he attended to all ports related activities for DMAP/SCMAP. Professionally, Gerry had a long career mainly with Cheng Ban Yek (“Order ni Mrs.”), in the area of logistics. His last position was logistics manager. Gerry represented Cheng Ban Yek, in SCMAP first as alternate, then as official representative. Gerry also represented Cheng Ban Yek in PISM and other organizations and agencies.

Gerry’s death is the second death of a key SCMAP official. In March 2009 past President Jun Gabrino was the first, succumbing to an ailment of the pancreas. In addition, utility man (bookkeeper, collector, messenger, overall utility) Dave Concepcion suffered a heart attack in December 20007 while on duty.

New GMM Format

SCMAP’s GMM last week, the fifth and second to the last this year, was the second time it was held at a member’s site. In June 2009 Nestle Phils. hosted the GMM at its Meycauayan warehouse. DHL Supply Chain hosted the activity last Oct. 21 at its Watsons Bicutan site. Ms. Olive Ramos, DHL Supply Chain Country Manager, welcomed the group of over 40 attendees and led DHL presentations of best practices. This was followed by a tour of the facility.

The GMM also included special presentations on

• “Logistics Correspondence to Environment” by Lito Nepomuceno of Integrated Commissary Center, Inc.
• “Termite and General Pest Control and Treatment Programs for Warehouses and Manufacturing Plants”, by SSI Group (JTC Pallet)

DHL distributed giveaways at the end. SCMAP distributed giveaways donated by RFM and Eastern Communications

Logistics Outsourcing Seminar

Join this seminar update on Logistics Outsourcing, conducted by UniMaC Business Consultancy, Inc, scheduled for Friday, November 12, 2010. Venue is the Astoria Plaza, Escriva Drive , formerly Amber Ave., Pasig City.

Fees. Pay by Oct. 29 to get 10% discount. Group of 4 or more gets 10% discount

• P5,500 for SCMAP member companies
• P6,875 for non-members

Target participants include

• Logistics and SCM managers (distribution, supply, transportation, manufacturing, etc.)
• Managers in interface areas (quality assurance, finance, marketing, sales, etc.)

Seminar topics

• What is outsourcing? Evolution of logistics outsourcing
• Global trends. Outsourcing in the Philippines
• The outsourcing debate. Reasons to outsource. Excuses not to.
• Users outsourcing decision. Provider evaluation and selection
• Opportunities in outsourcing for providers
• Contracts and negotiation
• Implementation, transition
• Performance management
• The partnership / relationship, problems, termination
• The future of outsourcing

All speakers are well experienced practitioners with experience as providers and as users: Cora Curay (XVC Logistics), Ninoy Rollan (Transfluent Logistics), Norman Adriano (formerly Phil. Batteries), Ike Castillo (formerly Avon). Three of them are past SCMAP Presidents.

Offering under DLSU – SCMAP Program

The next offering is Module 3 – Inventory Planning & Control, starting November 6. Al Lagera will be the facilitator

More on Post-Conference Report on CSCMP Annual Conference

In our column last October 11, we mentioned that attendance at this year’s CSCMP (Council of Supply Chain Management  Professionals) annual global conference in San Diego. was more than 3,100 logistics and supply chain professionals from 41 countries.

To get a flavor of what went on at the conference, Supply Chain Quarterly editors provided the following roundup of what they heard and saw.at the 3-day conference.

• Panama aims to become a crossroads of global trade
• Easy days past for shippers, IP executive says
• Third party logistics companies get more involved in packaging
• Automation in the warehouse can improve delivery at the store
• 2010 will be bounce-back year for 3PLs, according to Armstrong study
• BNSF sees shippers seeking longer contracts
• Industrial real estate: He who hesitates loses money
• Get to know your customer
• Haggar’s slimmed-down supply chain produces results
• New TMS users looking at 8% savings: Oracle executive
• New metrica will forecast supply chain trends
• Autopart International slashes return rates by 33%
• Germany eyes palletized freight trains
• New consortium to address supply chain volatility
• One voice needed on European sustainability
• Long-time innovator honored with Distinguished Service Award

Address inquiries and comments to Ed Sanchez at tel. 671-8670, fax 671-4793, cell 0918-914-1689, or email scmap.org@gmail.com.  Those interested in SCMAP training and other activities are requested to send their e-mail addresses. Visit SCMAP’s website at:www.scmap.org

October 23, 2010

SCMAP Perspective #252

Published in Port Calls, October 11, 2010

SCMAP Update

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Email lizaalmonte@yahoo.com.ph

By Ed Sanchez
SCMAP Executive Director

More on SCMAP’s 2010 Conference

The success of the 2010 SCMAP conference is mirrored in the attendance and the number of the exhibit booths. There were a total of 316 participants, more than last year, and this number does not include the personnel of the sponsors who manned their booths. There were a total of 40+ exhibit booths, higher than last year’s record.

In terms of ratings by the participants, here they are on a scale of 1 (needs improvement) to 5 (outstanding)

• Organization of SCMAP conference                               4.29
• Pre-conference venue information                                  4.26
• Venue comfort, food and refreshment                             4.55
• Quality of the audio and visual at the event                   4.08
• Conference rating overall execution                                4.22
• Conference rating in terms of value for money              4.03
• Compared to similar events by other organizations      4.06

Among the speakers, the following rated highest

• Arlene Azul, Nestle Phils. (Lean Supply Chain Management)
• Mavi Apacible for Joyce Ramos, J&J (Creating a More Relevant Supply Chain Dashboard)
• Ike Castillo, Avon (Integrated Business Management/Sales & Operations Planning Process)
• Jesus Reyes, Nestle Phils. (Greening the Supply Chain)

Post-Conference Report: CSCMP Annual Global Conference

The US based CSCMP (Council of Supply Chain Management  Professionals) reported on its annual global conference held last week in San Diego. Attendance was more than 3,100 logistics and supply chain professionals from 41 countries. There were around 120 seminars in 23 tracks. There was also a “Supply Chain of the Future” trade show. Attendance represented a rebound from some years of declining attendance.

A rough comparison with SCMAP’s conference indicates that the scale of CSCMP’s conference is about 10 times SCMAP’s conference (attendance 3,100 vs. 316, technical sessions ca 120 vs. 15). The CSCMP conference does not include any exhibit booths by sponsor companies.

Oldies Get Together

A handful of past DMAP/SCMAP officers and directors got together last Friday October 8 at the C2 Classic Cuiisine on the sixth floor of Shangri-La Mall in Mandaluyong. The past officers who were able to make it date back to 1994. They were Norman Adriano (retired), Vivian Lim (retired), Dodong Noval (formerly P&G, now with ADSIA), Elsie Oafallas (retired), Ana Rose Ochoa (retired), Dindo Rellosa (formerly Prodigy, now with IDS) and Chuck Rojo (formerly Colgate, now with Del Monte.

I am not sure if those “retired” are really retired or in between jobs. Jody Gadia (formerly URC) was supposed to be there but was suddenly called to a meeting. Likewise I had a conflict.

SCMAP Newsbits

October GMM. SCMAP’s 5^th GMM of the year will be held on October 21, tentatively scheduled at a warehouse site of one of the members.

Certified Logistics Masters Program. Development of the program is in full swing in cooperation with PCCI, and under the guidance of JETRO. The program is targeted to run its first session early next year. It will be preceded by a run of Logistics 101 for SMEs around the country, in Pangasinan, Metro Manila, Laguna, Cebu, Cagayan de Oro and Davao. An information kit is being prepared on the CLMP.

JEXSA. JEXSA’s last support activity for 2010 will take place in the last week of October. As in the past Mr. Michiro Sakai will be meeting with companies receiving assistance. Two SCMAP member companies are included.

Seminars. SCMAP seminars targeted for the rest of 2010 are Transportation Management and Logistics Outsourcing..

DLSU-SCMAP Program. Module 3 is tentatively being scheduled to start on October 30, 2010,

Address inquiries and comments to Ed Sanchez at tel. 671-8670, fax 671-4793, cell 0918-914-1689, or email scmap.org@gmail.com.  Those interested in SCMAP training and other activities are requested to send their e-mail addresses. Visit SCMAP’s website at:www.scmap.org

October 9, 2010

SCMAP Perspective #251

Published in Port Calls, September 27, 2010

More Logisitics Rule of Thumb

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Email lizaalmonte@yahoo.com.ph

By Ed Sanchez
SCMAP Executive Director

More Logistics, Rules of Thumb, etc.

Today we quote more from “Logistics, Rules of Thumb, Facts & Definitions”, a handy desktop reference for logistics and supply chain professionals, compiled from various sources by Dick Morreale and Bob Elliott. Today we have selected from another of the twelve chapters of logistics and supply chain information, that on Warehousing.

Warehouse Storage Capacity Source: Dick Morreale

A warehouse should have a full rack or floor stocking ratio of 85-90%. Anything over this ratio starts having a negative effect on productivity, damage and errors. Anything below this ratio could mean you have more space than you require. Productivity is estimated to decrease by 25% when you exceed the 85-90% level.

Origins of Warehousing Source: Chapter 14 of Genesis

The granaries of Ancient Egypt were used to store agricultural surpluses for future use in famine years. This is man’s first recorded use of warehousing

Warehousing Defined Quoted from: Howard Way

Warehousing is sometimes called “transportation at zero miles per hour

Pallet and Freight Damage Source: Don Prichard, Tompkins Associates

Pushing pallets of product on the floor with a forklift causes excessive damage to both product and pallets.

Carton Strength Source: Don Prichard, Tompkins Associates

Cartons should always be palletized with the vertical corrugated flutes in the vertical position to maximize carton strength.

DC Network Analysis Issues Source: Tompkins Associates

A complete network analysis will resolve these issues:

1. How many DC’s

2. Where to locate the DC’s

3. Amount of inventory at each DC

4. Establish acceptable service levels

5. Customer frequency

6. Customers to be served from each DC

7. Order profile from vendor to DC

8. Transportation modes

Breakdown of Employee Types in a Warehouse Source: Warehouse Mgt. Magazine

10% superstars

80% consistently good employees

10% problem employees

*Where is it written that when I get rid of one of my 10% problem employees, another employee feels the requirement to fill their shoes?

Rack Layout Quoted from: Don Frazier, Chairman Frazier Industrial

Always lay out racks with the length of the rack on the long dimension of the building in order to save 5% of the building’s storage capacity.

Rack Orientation Quoted from: Don Frazier, Chairman Frazier Industrial

Never have racks oriented in two dimensions, with parts of the rack going north and south and the rest going east and west.

2010 SCMAP Conference Post Script

Supply Chain anagement is alive and well!!! Last week’s supply chain conference and exhibit (“Supply Chain: Key to Driving and Sustaining Operational Excellence, Business Growth and Profitability”), was a rousing success, even bigger and better  than last year’s then biggest and best. Attendance was highest (well over 300); there were more exhibit booths (over 40), and the keynote speakers and lineup of powerful local and foreign speakers gave interesting talks on a wider base of topics. The conference was a true bargain for the participants.

SCMAP wishes to extend its sincere thanks to the following sponsors and advertisers at last week’s conference :

• Luncheon Sponsor – Hyundai Alabang
• Break Sponsors – IBM, Motorola
• Special Principal Sponsors – Boeing Material Handling, DHL Supply Chain Phils., Globe Business, Handling Innovation Inc., ICTSI, Journey Tech
• Principal Sponsors – AsiaGlobal Technologies, Fast Logistics, GAC Logistics, HID Global GmbH, Loscam Phils., Manly Plastics, Nestle Phils., NMC Container Lines,  Prime Sales, Questronix Corp., Snaptech Inc., SSI Schaefer Systems, Unilever
• Regular Sponsors – ANSI Information Systems, Dennis International, Intermec,, Lionapex Phils., Lorenzo Shipping Corp., MHE-Demag (P), Negros Navigation, OneStop Logistics Solutions, Oroport Cargohandling Services, PLDT, Primepack Technologies, Solid Shipping Lines Corp., VLink MS, Webcast Technologies, XVC Logistics, Zuellig Pharma
• Cooperating Organizations – PCCI, Port Calls, Epson, Cold Chain Assn. of the Phils., De la Salle University
• Other Advertisers – 2GO, Bureau Veritas, EHD Logistics, Technofreeze, Inc., Transworld Brokerage Corp., Ansuico Inc., Warehouse One Systems & Services, Agro Freight Services, SKMTI, Transpecial, TRakwell Transport Link, Argo International Forwarders, Tri-Bar Warehousing and Distribution System, ILTC Trucking, Batangas Coast Construction Corp., Cesar Ramirez Construction and General Services, GD Matienzo Transport Services, Phoenix Material Handling

Address inquiries and comments to Ed Sanchez at tel. 671-8670, fax 671-4793, cell 0918-914-1689, or email scmap.org@gmail.com.  Those interested in SCMAP training and other activities are requested to send their e-mail addresses. Visit SCMAP’s website at:www.scmap.org

September 25, 2010

SCMAP Perspective #250

Published in Port Calls, September 13, 2010

SCMAP

Fax 551-3207

Email lizaalmonte@yahoo.com.ph

By Ed Sanchez
SCMAP Executive Director

Logistics, Rules of Thumb, etc.

A handy book called “Logistics, Rules of Thumb, Facts & Definitions” has been serving as a desktop reference for logistics and supply chain professionals for years. The version I have is the 5^th edition and dates back to 2002, but many of the entries remain valid.

Contents of the book have been compiled from various sources by Dick Morreale and Bob Elliott. There are twelve chapters of logistics and supply chain information. I have selected six items from the chapter on Inventory as examples.

Inventory Levels for Multiple Locations Source: Peter A. Crosby

A single inventory level that is required to service a given geographic area will increase proportionately, as shown below, when subsequent warehouses are added to that same geographic area.

No. of Warehouses             Inventory Level               % Increase

1                                                            1.00                                0%

2                                                           1.41                              41%

3                                                           1.73                              73%

4                                                           2.00                            100%

Inventory Turns – A Broad View Source: James E. Morehouse, AT Kearney

A broader view of inventory turns – The turns of the typical total pipeline inventory, from Mother Earth to the ultimate consumer, are about one year, and that’s what counts. Unfortunately many programs simply move inventory to somebody else in the supply chain, and that “solution” is not going to change your fundamental competitive position.

Inventory Reduction Methods Source: Inventory Reduction Report

1. Periodic inventory review
2. Better usage, lead times and safety stock management
3. Cycle counting
4. Put inventory performance on display
5. Shift inventory back to suppliers
6. Delay ownership of inventory
7. Application of the ABC classification technique
8. Benchmarking

In-Stock Source: Thomas E. Foster Esq. Distribution Magazine

Each weekend, I gathered the major chains’ sales brochures. I then went to the stores to see how many of the items on sales were actually in stock. Just about every retailer failed my test – some miserably.  For any given sale flyer, an average of about 25% of the items were not in stock on the day the sale started. Retailers are losing too many sales simple because they are unable to have right merchandise available when it is needed.

Inventory Forecast and Replenishment Source: John Bly

A sophisticated inventory system, including demand forecasting and suggested replenishment, will reduce inventory levels by one-fifth if the implementation team has achieved similar results elsewhere.

Inventory Carrying Costs Source: ProLogis, State of Logistics Report

Carrying costs are the expenses associated with holding goods in storage (inventory at rest). These costs totaled $377 billion in 2000. That represented 3.7% of GNP. The three components of carrying cost wre:

• $95 billion for interest expense
• $78 billion for warehousing expenses (public and private)
• $204 billion for taxes, obsolescence, depreciation and insurance

2010 SCMAP Conference – Last Call

Just over one week to go for this year’s supply chain conference and exhibit, with its theme of “Supply Chain: Key to Driving and Sustaining Operational Excellence, Business Growth and Profitability”, Sept. 23 – 24, 2010 at the EDSA Shangri-La.

Participants are urged to register early because of an expected heavy turnout. A deadline of Sept. 13 has been announced. Call the SCMAP secretariat for clarification.

Sponsorship Opportunities

Very few sponsorship packages are left.

• Special Principal Sponsor                                                 all slots taken
• Principal Sponsor                                                                 all slots taken
• Regular Sponsor (only 3 slots left)                       Donation         PhP 45,000
• Cocktails Sponsor (1 slot available)                     Donation         PhP 220,000
• Luncheon Sponsor (1 slot available)                   Donation         PhP 220,000
• Break Sponsor                                                                        all slots taken
• Advertiser                                                                                  Fee         P2,250 to P9,000, vat incl.

Among those who have signed up as sponsors are:

• Luncheon Sponsor – Hyundai
• Special Principal – ICTSI, Handling Innovation, Globe Business, Boeing Material Handling, DHL Express
• Break Sponsors – IBM, Motorola, Questronix
• Principal – Fast Logistics, NMC Container Lines, Loscam Phils., SSI Schaefer, Nestle Phils., AsiaGlobal Technologies, HID Global GmbH, Manly Plastics, GAC Logistics, Unilever, Prime Sales, Snaptech Inc.
• Regular – MHE-Demag, Oroport, One Stop Logistics, Lorenzo Shipping, Victor Hardware, ANSI Info Systems, Webcast Technologies, Zuellig Pharma, XVC Logistics, Primepack Technologies, Solid Shipping, Negros Navigation, Intermec, PLDT, Journey Tech
• Cooperating Organizations – PCCI, Port Calls, Epson, Cold Chain Assn. of the Phils.

Address inquiries and comments to Ed Sanchez at tel. 671-8670, fax 671-4793, cell 0918-914-1689, or email scmap.org@gmail.com.  Those interested in SCMAP training and other activities are requested to send their e-mail addresses. Visit SCMAP’s website at:www.scmap.org

August 28, 2010

SCMAP Perspective #249

Published in Port Calls, August 30, 2010

SCMAP & CSCMP CONFERENCES

Fax 551-3207

Email lizaalmonte@yahoo.com.ph

By Ed Sanchez
SCMAP Executive Director

2010 SCMAP Conference

Just over three weeks to go for this year’s supply chain conference and exhibit, with its theme of “Supply Chain: Key to Driving and Sustaining Operational Excellence, Business Growth and Profitability”, Sept. 23 – 24, 2010 at the EDSA Shangri-La.

Last Thursday, SCMAP released the conference brochure at its August GMM. The brochure is also available at SCMAP’s website. The lineup of keynote speakers is

• From the government, Usec. Anneli R. Lontoc, Undersecretary, Department Of Transportation & Communications
• From the private sector,
  • Mr. Carlos V Cabochan – President, CVC Supermarket and Phil. Retailers Asociation    -     Retailer’s perspective
  • Mr. Ali Gokcelic – VP-Supply Chain, Unilever Phils.  -  Manufacturer’s perspective

This is SCMAP’s biggest event of the year. It will feature a 2-day conference with high powered speakers from local circles and abroad, as well as exhibit booths displaying products and services of providers and vendors in the field of SCM. Over 40 booths are expected

The conference will also announce the launch of a Certified Logistics Master Program and SCMAP’s Salute To Excellence Awards

Sponsorship Opportunities

Sponsorship packages are going fast.:

• Special Principal Sponsor (all slots taken)         Donation        PhP 105,000
• Principal Sponsor (1 slot left)                                  Donation         PhP 90,000
• Regular Sponsor (6 slots left)                                  Donation         PhP 45,000
• Cocktails Sponsor (1 slot available)                     Donation          PhP 220,000
• Luncheon Sponsor (2 slots available)                 Donation         PhP 220,000
• Break Sponsor (1 slot left)                                        Donation          PhP 110,000
• Advertiser                                                                             Fee              P2,250 to P9,000, vat incl.

Among those who have signed up as sponsors are:

• Special Principal – ICTSI, Handling Innovation, Globe Business, Boeing Material Handling, DHL Express
• Break Sponsors – IBM, Motorola
• Principal – Fast Logistics, NMC Container Lines, Loscam Phils., SSI Schaefer, Nestle Phils., AsiaGlobal Technologies, HID Global GmbH, Manly Plastics, GAC Logistics, Unilever, Prime Sales
• Regular – MHE-Demag, Oroport, One Stop Logistics, Lorenzo Shipping, Victor Hardware, Snaptech, ANSI Info Systems, Webcast Technologies, Zuellig Pharma, XVC Logistics, Primepack Technologies, Solid Shipping, Negros Navigation, Intermec, PLDT
• Cooperating Organization – PCCI, Port Calls, Epson, CCAP

Participant Fees

SCMAP is maintaining participant fees at last year’s rates, making the conference another great bargain.

• SCMAP members                P10,980
• Non-members                       P13,725

2010 CSCMP Conference

The annual global conference of the CSCMP is scheduled for Sept. 26 – 29, 2010 in San Diego. This is right after the SCMAP annual supply chain conference. CSCMP is the Council of Supply Chain Management Professionals, the largest organization of SCM practitioners in the world, numbering in the vicinity of 9,000. The CSCMP conference is the largest gathering of SCM professionals worldwide.

The entire program is too long to present here. Highlights are given below.

Pre-Conference Events include

• SCM Educators’ Conference
• Doctoral Symposium
• Newcomers’ Welcome and Orientation
• Welcome Reception in the Supply Chain of the Future
• Student Interview Day
• Student Showcase
• Pre-Conference Workshops

Supply Chain of the Future (with 24 new sessions). This is showcased in 100,000 square feet. CSCMP boasts that “it will take you to a world of automated innovation where you will see, first hand, the technologies, processes, and solutions provided by high performing supply chains. This is no movie but a hands-on real-time operating supply chain where technical experts will answer your most difficult questions  Only at CSCMP’s Annual Global Conference 2010 can you explore the world’s largest and most innovative exhibit showcasing the future of supply chain innovation.”.

Activities besides the educational sessions include:

• General Sessions (3 sessions)
• Current Issues in SCM (6 sessions)
• Wednesday Mega Sessions (3 sessions)
• Share Groups (5 sessions)
• 2010 Supply Chain Innovation Awards
• Facility Tours (5)

Educational Tracks and Sessions (20 tracks with typically 6 sessions per track)

• Track 1. Accelerating SC Transformations (6 sessions)
• Track 2. Best Practices in Managing and Optimizing Inventory (6)
• Track 3. Breaking Thru the Barriers : Winning the SC Challenge Together (6)
• Track 4. Current Research and Surveys (6)
• Track 5. Excellence in Warehousing (6)
• Track 6. Fundamentals of SCM (6)
• Track 7. Global Sourcing (6)
• Track 8. Leadership (5)
• Track 9. Lean and SC Excellence (6)
• Track 10. Managing in Turbulent Times (6)
• Track 11. Sales and Operations Planning (5)
• Track 12. Security, Recalls, and Compliance Regulations (6 sessions)
• Track 13. Supply Chain and Finance (6 sessions)
• Track 14. 2010 SC Innovations of the Year (6 sessions)
• Track 15. SCM Metrics (5 sessions)
• Track 16. How to Create a Sustainable and Successful SC (4 sessions)
• Track 17. Technology and the SC (6 sessions)
• Track 18. The Changing World of Supply Chain Risk (6 sessions)
• Track 19. Third Party Logistics – Getting the Strategy Right (6 sessions)
• Track 20. Transportation (6 sessions)

Address inquiries and comments to Ed Sanchez at tel. 671-8670, fax 671-4793, cell 0918-914-1689, or email scmap.org@gmail.com.  Those interested in SCMAP training and other activities are requested to send their e-mail addresses. Visit SCMAP’s website at:www.scmap.org

August 14, 2010

SCMAP Perspective #248

Published in Port Calls, August 16, 2010

CONFERENCE PROGRAM

Fax 551-3207

Email lizaalmonte@yahoo.com.ph

By Ed Sanchez
SCMAP Executive Director

2010 SCMAP Conference Speakers

Just over one month to go for this year’s supply chain conference and exhibit, with its theme of “Supply Chain: Key to Driving and Sustaining Operational Excellence, Business Growth and Profitability”, Sept. 23 – 24, 2010 at the EDSA Shangri-La. This is SCMAP’s biggest event of the year. It will feature a 2-day conference with high powered speakers from local circles and abroad, as well as exhibit booths displaying products and services of providers and vendors in the field of SCM. Over 40 booths are expected

SCMAP has released the lineup of speakers.  Keynote speeches will be delivered by the following: on Day 1 – Sept. 23, 2010.

• The Role Of Government In Supply Chain Management

Usec. Anneli R. Lontoc, Undersecretary, Department Of Transportation & Communications

• Supply Chain Perspective From The Point Of View Of A Retailer & A Manufacturer
  • Mr. Donnie Tantoco – President, Shopwise Chain Of Supermarkets     -     Retailer (Still For Confirmation)
  • Mr. Ali Gokcelic – VP-Supply Chain, Unilever Philippines  -  Manufacturer

Technical Sessions on Day 1 will include:

• Enhancing Supply Chain Infrastructure
  • Mr. Enrico Basilio, President REID Foundation & Faculty, UA&P School Of Economics

• A Successful Supply Chain Management Strategy For Filipino Companies In The Face Of The New SCM Agenda
  • Mr. Charlie Villaseñor – President & CEO, Transprocure Corporation & Chairman & CEO, Procurement & Supply Institute Of Asia (Pasia)

• Integrated Business Management/Sales & Operations Planning Process
  • Mr. Enrique C. Castillo – Director, Regional Distribution & Logistics – Asia Pacific, Avon Cosmetics

• Empowerng The Individual, Transforming The Enterprise – Together
  • Mr. Philip Leong – Business Development Director (Asia Pacific), Motorola

• Supply Planning In A Chaotic Recession World
  • Mr. Joe Davies – Regional Logistics Manager, Zuellig Pharma Philippines

• Talk by SAP

• Securing Your Distribution Network
  • Mr. Francisco Claravall IV – VP For Sales, Globe Business

Day 2 – September 24

• Strategic Sourcing To Fuel Growth And Profitability
  • Mr. Walter Buckzynski – Senior Trainor &
  • Mr. Mark Mojares – VP, Global Delivery Services & Technology, Transprocure Corporation

• Distribution Network Analysis And Its Relevance To Supply Chain Management
  • Mr. Rolando D.  Dela Cruz, Logistics Director, Jollibee Foods Corporation

• Better Decision-Making With Supply Chain Analytics
  • Mr. Olegario G. Villoria Jr. – General Manager
  • o Mr. Samuel B. Cruz – Senior Manager, Supply Chain Solution Center, IDS International

• Lean Supply Chain Management
  • o Ms. Arlene Azul – VP, Supply Chain Management, Dsp Dept Head, Nestlé Philippines Inc.

• Real World RFID: How Companies Have Achieved Operational Excellence & Profitability
  • Mr. Tony Hilder, Sales Director APAC Identification Solutions, HID Global GmbH (Singapore Branch)

• Talk by PLDT SME

• Making Supply Chains Smarter In Logistics
  • Mr. Raymond Moy, Market Segment Manager -For Consumer Products, Wholesale & Logistics Industries (Asean), IBM Sales & Distribution

• Greening The Supply Chain
  • Mr. Jesus Reyes, AVP Corporate Head SHE, Nestle Philippines, Inc., Chairman – Environment Committee, Philippine Chamber Of Commerce & Ind.

• Creating A More Relevant Supply Chain Dashboard
  • Ms. Joyce Ramos – Senior Demand Manager, Johnson & Johnson Philippines, Inc.

The conference will also announce the launch of SCMAP’s Salute To Excellence Awards

Sponsorship Opportunities

Sponsorship packages are going fast.:

• Special Principal Sponsor (1 slot left)

Donation PhP 105,000

• Principal Sponsor

Donation PhP 90,000

• Regular Sponsor

Donation PhP 45,000

• Cocktails Sponsor (1 slot available)`

Donation PhP 220,000

• Luncheon Sponsor (2 slots available)

Donation PhP 220,000

• Break Sponsor (2 slots left)

Donation PhP 110,000

• Advertiser

Fee P2,250 to P9,000 vat incl.

Among those who have signed up as sponsors are:

• Special Principal – ICTSI, Handling Innovation, Globe Business, Boeing Material Handling
• Break Sponsors – Fasttrack Solutions, Motorola
• Principal – Fast Logistics, NMC Container Lines, Loscam Phils., SSI Schaefer, Nestle Phils., AsiaGlobal Technologies, HID Global GmbH, Manly Plastics
• Regular – MHE-Demag, Oroport, One Stop Logistics, Lorenzo Shipping, Victor Hardware, Snaptech, ANSI Info Systems, Webcast Technologies, Zuellig Pharma, XVC Logistics, Primepack Technologies

Participant Fees

SCMAP is maintaining participant fees at last year’s rates, making the conference another great bargain.

• SCMAP members                P10,980
• Non-members                       P13,725

Address inquiries and comments to Ed Sanchez at tel. 671-8670, fax 671-4793, cell 0918-914-1689, or email scmap.org@gmail.com.  Those interested in SCMAP training and other activities are requested to send their e-mail addresses. Visit SCMAP’s website at:www.scmap.org

August 14, 2010

SCMAP Perspective #247

Published in Port Calls, August 2, 2010

NEW FACES / CONFERENCE

Fax 551-3207

Email lizaalmonte@yahoo.com.ph

By Ed Sanchez
SCMAP Executive Director

New Faces at the Helm

President Noynoy’s appointees at the Transport positions are most welcome.

Jose ‘Ping’ de Jesus at DOTC Secretary was Secretary at DPWH during President Cory’s term. I remember him most for being the one who converted EDSA into a through street, For the first time, one could travel the length of EDSA from Magallanes to North Avenue without encountering a traffic light. It felt like riding a roller coaster traveling that length, but that was two decades ago. Today we are all used to that.

Atty. Juan ‘Boy’ Sta. Ana is back in the PPA as its General Manager. In his earlier stint at the PPA in the late 1980s, during President Cory’s term, to the mid-1990s, he was port district manager of Manila and also assistant general manager for operations. In 1995 he joined the FF Cruz group of companies.

At the MARINA, Emerson Lorenzo has been appointed as Administrator. As a career official IN MARINA, Emerson Lorenzo worked many years at MARINA in different posts, including posts at the Maritime Safety Office, the Shipyard Regulations Office and the Domestic Shipping Office.

All of the above appointments sit well with SCMAP officials.

Honor Roll Nominees

Over the years, from the founding of DMAP in 1989 up to the present, DMAP/SCMAP has benefited from actions / assistance / encouragement from certain outsider personalities. For sometime now, I have been playing with the idea of recognizing the contributions of these outsider personalities. “Outsider personalities” would include personalities who are / were never a representative from a member company.

Initially, I have come up with the following short list of nominees.

• Philip Tuazon – MARINA Administrator at the time of the founding of DMAP in 1989, and into the 1990s. He encouraged the growth of DMAP in order to help counter the power of the shipping lines block, then known as CISO, or the Conference of Inter-island Shipowners and Operators. DMAP’s successes in rate hearings in the MARINA court, from 1990 to the mid-1990s, was aided by an atmosphere of  fairness encouraged by Tuazon.
• Vicente Gambito – A former executive of Sulpicio Lines (therefore from “the other side”). Tet offered and provided research work, ideas and action. His biggest contribution is the idea of RORO where he pushed the idea that RORO would be a cheaper mode of shipping. He is the true father of RORO in the Philippines. Believe me, it is not 2GO, who opposed the very idea in 2001 and onwards, until some success was achieved and they turned around and latched on to the idea
• Enrico Basilio – A young professor from the University of Asia and the Pacific. Henry’s contribution is in various research papers, organization and facilitation of meetings. His contribution continues to this day and is far from finished.

Other names that come to mind are Meneleo Carlos, Rep. Ed Zialcita, Rep. J. Montemayor. DMAP’s first lawyer at the 1990 rate hearing also comes to mind, although I cannot remember her name, except that her first name is Rory and that she worked at DTI then. I think her last name is Timbol.

2010 SCMAP Conference

2010 Supply Chain Conference – It is all systems go for this year’s supply chain conference and exhibit, with its theme of “Supply Chain: Key to Driving and Sustaining Operational Excellence, Business Growth and Profitability”, Sept. 23 – 24, 2010. This is SCMAP’s biggest event of the year. It will feature a 2-day conference with high powered speakers from local circles and abroad, as well as exhibit booths displaying products and services of providers and vendors in the field of SCM. Around 40 booths are expected

Last call for sponsors prior to release of the brochure. Deadline for inclusion of your logo / name is August 6. Sponsorship packages available include:

Special Principal Sponsor (1 slot left)	Donation	PhP 105,000
Principal Sponsor	Donation	PhP 90,000
Regular Sponsor	Donation	PhP 45,000
Cocktails Sponsor (1 slot available)`	Donation	PhP 220,000
Luncheon Sponsor (2 slots available)	Donation	PhP 220,000
Break Sponsor (2 slots left)	Donation	PhP 110,000
Advertiser	Fee	P2,250 to P9,000 vat incl.

Address inquiries and comments to Ed Sanchez at tel. 671-8670, fax 671-4793, cell 0918-914-1689, or email scmap.org@gmail.com.  Those interested in SCMAP training and other activities are requested to send their e-mail addresses. Visit SCMAP’s website at:www.scmap.org

July 31, 2010

SCMAP Perspective #246

Published in Port Calls, July 19, 2010

QUANTITATIVE WORKSHOP / CONFERENCE

Fax 551-3207

Email lizaalmonte@yahoo.com.ph

By Ed Sanchez
SCMAP Executive Director

Quantitative Approaches to Logistics Planning – Last Call

Last call for this five hour workshop on Forecasting and Distribution Network Planning, to be conducted at the Astoria Plaza. The schedule is on July 31 from 1:00 pm to 6:00 pm.

Target participants are

• Logistics staff, supply chain analysts
• Managers of logistics, manufacturing and other SCM functions
• Other supply chain and logistics staff, or staff in related and interface functions (finance, distribution planning, inventory management, transportation, customer service, etc.) who could be involved in a review of the company’s SC processes

The workshop will cover two tools that you might use to re-design your distribution network and improve your demand forecasts. Computer workshop topics will be:

• Forecasting Techniques – Basics of forecasting, types of forecasts, forecasting approaches, ‘recommended techniques’, estimating probable forecast error, steps in preparing a forecast, importance in logistics planning
• Warehouse Site Selection Using Optimization – Issues involved, cost items considered, relevant constraints and other factors, modeling the problem, using Excel to solve the problem, interpretation of model results    

The speaker / workshop leader is Sam Cruz, an operations research expert and consultant. He is currently Sr. Manager, Supply Chain Solutions, at IDS Logistics, and formerly Operations Research Manager at San Miguel Corp.

Fees : P5,000 for SCMAP members, P6,250 for non-members. 5% discount for 3 or more participants from the same company.

2010 SCMAP Conference Speakers

2010 Supply Chain Conference – It is all systems go for this year’s supply chain conference and exhibit, with its theme of “Supply Chain: Key to Driving and Sustaining Operational Excellence, Business Growth and Profitability”, Sept. 23 – 24, 2010. This is SCMAP’s biggest event of the year. It will feature a 2-day conference with high powered speakers from local circles and abroad, as well as exhibit booths displaying products and services of providers and vendors in the field of SCM. Around 40 booths are expected

Sponsorship and advertisement packages are still available. Those interested are urged to book early or now in order for principal sponsors to be included in the initial brochure. Choose from a variety of packages, with rates maintained at last year’s rates.

Being targeted as keynote speakers are a cabinet secretary from the government and a CEO of a major company from the private sector, but they have not yet confirmed.

Below is the tentative lineup of speakers in the technical sessions.

• The New Supply Chain Agenda – Mr. Charlie Villasenor, President & CEO, TransProcure Corp.

• Integrated Business Management / Sales & Operations Planning Process – Enrique C. Castillo, Director, Regional Distribution & Logistics – Asia Pacific, Avon Cosmetics

• Strategic Sourcing to Fuel Growth and Profitability – Mr. Walter Buckzynski (Senior Trainor) & Mr. Mark Mojares (VP Global Delivery Services & Technology), TransProcure Corp.

• Greening the Supply Chain – Mr. Jesus C. Romero, Head of Enterprise Segments, Globe Business

• Talk on Security

• Supply Planning in a Chaotic Recession World – Ms. Virginia Anselmo, VP Distribution, Zuellig Pharma Corp.

• Distribution Network Analysis and Its Relevance to Supply Chain Management – Mr. William Lorenzana, VP for Commissary and Corporate Supply Chain, Jollibee Foods Corp.

• Supply Chain Analytics – Mr. Jun Villoria, IDS US

• Enhancing Supply Chain Infrastructure – Mr. Enrico Basilio, President REID Foundation & Faculty, UA&P

• Lean Supply Chain Management – Ms. Arlene Azul, VP Supply Chain Management, DSP Dept. Head, Nestle Phils.

• Supply Chain IT – IBM

• Creating a More Relevant Supply Chain Dashboard – Ms. Joyce Ramos, Sr. Demand Manager, Johnson & Johnson Phils.

Address inquiries and comments to Ed Sanchez at tel. 671-8670, fax 671-4793, cell 0918-914-1689, or email scmap.org@gmail.com.  Those interested in SCMAP training and other activities are requested to send their e-mail addresses. Visit SCMAP’s website at:www.scmap.org

July 16, 2010

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